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Our Return Policy:
'Assurance' Price Guarantee
We here at AJD Appliances believe that we have the lowest prices anywhere on the web and we offer our 'Assurance' guarantee to prove it! If you find a better price for your item at another authorized dealer [including shipping and applicable tax] we will do everything in our power to meet, or in some cases, even beat that price. For our 'Assurance' guarantee to work some criteria must be met:
1. The appliance must be in stock at the other authorized dealer.
2. The appliance must not be a 'floor' model, demo item, 'open box' item or refurbished item.
3. The appliance must not be set at a 'member’s price' or club price.
4. The guarantee applies to new purchases only.
Our Quality Product Lines
As you very well know, we here at AJD Appliances, are proud to serve you the highest quality items possible on the web. We know all of our extensive product lines inside and out. All of the product lines are tested thoroughly to ensure that we only sell the highest quality product available. The information is then relayed to you honestly and accurately so you are able to make an informed decision that suites you best. We gladly welcome your feedback about our products; customer service or anything that you feel could improve our business. Please send all e-mails to info@ajdappliances.com.
Warranty
Being a factory authorized dealer lets you know that all of the products that we sell are completely covered by the full manufacturer’s warranty. For any and all product defects you will go directly through the manufacturer. Our commitment to you doesn't stop there. We will be more than happy to assist you in getting in contact with your products manufacturer. Please contact your local factory authorized service center for any service issues that may arise with your product.
Damaged Product
If your product is delivered, via a truck line, ensure that you inspect the shipment while the shipper is there. Do not sign for the product until you have inspected it thoroughly. If you notice any damage refuse the order and contact us immediately and we will rush another to you absolutely free of charge! If it is a smaller piece that we send via UPS please call UPS to start a claim then contact our office for a replacement at info@ajdappliances.com.
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